One of the biggest challenges for a Scrum Team is to switch from a technical to a functional perspective on their work. Christiaan Verwijs has developed a set of helpful questions that often trigger teams into a functional frame of mind.
- Why is it important that we implement this?
- What problem of stakeholders and/or end-users do we solve by doing this?
- What personas benefit from this, and why? (given that you have personas)
- How would sales explain the benefits of this to customers and/or users
- What reasons would an end-user have to want this?
- How would you explain this to a colleague who is not part of this project?
- How would you explain this to your spouse, at home, after a hard of work?
- What would you show during the review to demonstrate that this is working?
- If you are a user, how would you test if this works?
- What changes would a user notice after implementing this?
- What stakeholders benefit from this, and why?
- If we wouldn’t do this, what would end-users and or customers miss or be unable to do?
- What compliment would a happy user of customer give after delivering this?
- How would you explain this to a potential end-user?
- What steps would you go through in the application to test if this works?
- If we’d put this in release notes that will be read by end-users, how would we announce it?
Read the original article here: https://medium.com/the-liberators/asking-the-right-questions-how-to-help-a-scrum-team-switch-from-a-technical-to-a-functional-bee6c1598487